GlowPure - Natural Supplements & Skincare
Gorkého 2, 811 02 Bratislava, Slovakia +421 907 777 777 [email protected]
Mon-Fri: 9:00-18:00, Sat: 10:00-16:00

Privacy Policy for GlowPure

At GlowPure, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website GlowPure.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes personal data that you voluntarily provide to us, as well as automatically collected data about your usage of our Site.

Personal Data You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. This may include:

  • Name and Contact Data (e.g., first and last name, email address, postal address, phone number).
  • Payment Data (e.g., credit card number and associated security code).
  • Order Information (e.g., details about products purchased).
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Information Automatically Collected

When you visit, use, or navigate the Site, we may automatically collect certain information. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

We also collect information through cookies and similar technologies. For more details on cookie usage, please refer to our Cookie Policy.

2. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To facilitate account creation and logon process.
  • To fulfill and manage your orders and payments.
  • To send you marketing and promotional communications, if you have opted in.
  • To perform analytics and improve our Site, products, and services.
  • To protect our Site and prevent fraud.
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3. Data Sharing and Disclosure

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We may also share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

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4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

"The only truly secure system is one that is powered off, cast in a block of concrete, and sealed in a lead-lined room with armed guards - and even then, I have my doubts."

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5. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

To make a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user profile.
  • Contact us directly using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

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6. Cookie Usage

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. We encourage you to read it to understand the full scope of our cookie practices and how they affect your online experience with GlowPure.

Our Cookie Policy provides detailed explanations on:

  • What are cookies and how they work.
  • The types of cookies we use (e.g., essential, performance, functionality, advertising).
  • How third-party cookies are utilized on our site.
  • Your choices regarding cookies and how to manage your preferences.

7. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Last Updated: October 26, 2023

8. Contact Information

If you have questions or comments about this Privacy Policy, you may contact our Data Protection Officer (DPO), by email at: [email protected] or by post at:

GlowPure Gorkého 2
811 02 Bratislava, Slovakia
Phone: +421 907 777 777
Email: [email protected]

We are available to answer your inquiries during our business hours:

  • Mon-Fri: 9:00-18:00
  • Sat: 10:00-16:00